TicketSync

v0.3.1 suspicious
7.0
High Risk

TicketSync — bidirectional ticket synchronization across ITSM systems

🤖 AI Analysis

Final verdict: SUSPICIOUS

The package TicketSync v0.3.1 has a high credential risk due to its interaction with system files, and medium metadata risk indicating potential low activity and lack of maintainer credibility.

  • High credential risk due to manipulation of '/etc/passwd'
  • Medium metadata risk suggesting low package activity and maintainer credibility issues
Per-check LLM notes
  • Network: Network calls are expected for packages that interact with external services or APIs.
  • Shell: No shell execution patterns detected.
  • Obfuscation: No obfuscation patterns were detected in the provided code snippets.
  • Credentials: There is a risk of credential harvesting as the code attempts to write to and verify '/etc/passwd', which could indicate an attempt to manipulate system files.
  • Metadata: The package shows signs of potential low activity and lack of maintainer credibility.

🔬 Heuristic Checks

⚠ Outbound Network Calls score 4.5

Found 3 network call pattern(s)

  • e = None) -> Any: r = httpx.get(url, params=params, headers=self._headers, timeout=30)
  • > dict[str, Any]: r = httpx.post(url, json=json, headers=self._headers, timeout=30) r
  • > dict[str, Any]: r = httpx.patch(url, json=json, headers=self._headers, timeout=30) r
✓ Code Obfuscation

No obfuscation patterns detected

✓ Shell / Subprocess Execution

No shell execution patterns detected

⚠ Credential Harvesting score 10.0

Found 6 credential access pattern(s)

  • ------------------ _REGION = os.environ.get("AWS_DEFAULT_REGION", "us-east-1") _ALARM_NAME = "ticketsync-test
  • ) -> None: """../../../etc/passwd must be sanitised to a safe filename.""" adapter =
  • ake_ticket(source_id="../../../etc/passwd") adapter.write(t) # Verify the file was wr
  • e = FileEntity(path="/etc/passwd") assert e.kind == "file" assert e.path ==
  • le" assert e.path == "/etc/passwd" def test_url_entity(self) -> None: e = UrlEnt
  • FileEntity(path="/etc/hosts"), UrlEntity(url="https://example.com"),
✓ Typosquatting

No typosquatting candidates detected

✓ Registered Email Domain

Email domain looks legitimate: gmail.com>

✓ Suspicious Page Links

All external links appear legitimate

⚠ Git Repository History score 2.5

Git history flags: Repository has zero stars and zero forks

  • Repository has zero stars and zero forks
⚠ Maintainer History score 4.0

2 maintainer concern(s) found

  • Author name is missing or very short
  • Author "" appears to have only 1 package on PyPI (new or inactive account)
✓ Known CVE Vulnerabilities

No known vulnerabilities found in OSV database.

💡 AI App Starter Prompt

Use this prompt to build a project with TicketSync 
Create a mini-application called 'SyncMaster' using the Python package 'TicketSync', which is designed for bidirectional ticket synchronization across different IT Service Management (ITSM) systems. Your goal is to develop a tool that allows users to manage and synchronize tickets between two or more ITSM platforms seamlessly. Here’s a detailed breakdown of what your application should achieve:

1. **User Authentication**: Implement user authentication for each ITSM system involved. This will ensure secure access and management of tickets.
2. **Ticket Synchronization**: Utilize the core functionality of 'TicketSync' to synchronize tickets between the connected ITSM systems. Ensure that any changes made in one system are reflected in all others.
3. **Real-Time Updates**: Integrate real-time updates so that any modifications, such as status changes or comments, are instantly reflected across all systems.
4. **Customizable Filters**: Allow users to apply filters based on ticket priority, status, assignee, or other relevant criteria to view synchronized tickets that match their specific needs.
5. **Reporting & Analytics**: Include basic reporting and analytics features to help users understand ticket trends, response times, and other key performance indicators.
6. **User Interface**: Develop a simple yet effective web-based UI where users can log in, view their synchronized tickets, make changes, and monitor updates.

Your application should demonstrate proficiency in utilizing 'TicketSync' for seamless integration and data synchronization. Remember to document your code thoroughly and include comments where necessary to explain your implementation choices.